Mayan Luxury Spa, Barcelona

Cristina y Paola, super profesionales, un masaje y ritual de 10. Regresaremos 100% seguro!

Tuve una increíble tarde de spa en Mayan Luxury Spa. La profesionalidad, los productos utilizados y la poca atención hacen que la experiencia merezca la pena.

Tuve la gran suerte de ganar una experiencia en este spa. Mi terapeuta fue Marina, y quiero decir que fue muy agradable y atenta conmigo. Su masaje increíble, la explicación sobre la cultura maya y cómo utilizar el temazcal, me ayudó a tener ese momento tan ansiado de paz y relax. Sin duda recomiendo una tarde, mañana o día entero en este lugar tan maravilloso. Gracias a todas por vuestra atención y cuidado máximo, y por cada detalle para hacerme sentir como una reina durante ese momento. Lo recordaré siempre.

Desconectar en pleno centro de Barcelona, con todas las comodidades necesarias para relajarse y disfrutar. Volveremos!

Hicimos una escapada romántica que ha superado cualquier expectativa. El trato fue super acogedor, desde el primer contacto telefónico a la recepción front desk, pero lo mejor viene después, ya que una vez que empiezas el tratamiento solo hay magia. Nosotros optamos por un pack en pareja y disfrutamos del ambiente especial que se respira en todo el spa. Nos encantó el Temazcal y la ducha de sensaciones con Cromoterapia, ya que no deja de ser una experiencia impresionante y relajante a la vez, todo ello acompañado de la excelencia en cuánto a servicio y atención de las terapeutas. El masaje con piedras calientes, brutal.
Por todo ello, ánimo y recomiendo a todos esta experiencia, ya que os puedo asegurar que nunca la olvidareis.

The customer service was great and the facility was clean and relaxing. Unfortunately, the massage therapist did not want to give me a deep tissue massage and was surprised I had booked an 80 minute deep tissue. She said “that’s very long! ” I’m an athlete and teach intense fitness classes for a living and regularly book deep tissue and sports massages at luxury spas. The massage was definitely a Swedish massage despite my request. She then ended the massage early said that since I’m also getting a facial she would start the facial and then continue the massage for a bit when I turned to face up. The facial was great by the way, my face was glowing! However, I can’t help, but assume that the massage therapist didn’t have the skill, strength or desire to perform the 80 minutes deep tissue. As I left the front desk worker asked me to immediately rate the service on an ipad as the massage therapist stood watching and which was awkward. For the price I expect to receive the service I booked. I would never pay so much for someone to lightly stroke my back. The staff was very polite and kind and I might return for a facial, but not for a massage.

Terapeutas profesionales y trato excelente. El masaje fue MUY relajante. Sin duda volveré!

I will start by mentioning that the look of the spa and the people working there are very polite and professional. However, I have to agree with the previous review. What the spa is implying is that the customer had issues with the gender of the therapists while that is absolutely not true. Next time, before you imply that your customers might be discriminating against your employees, make sure you have all facts correct.

I (female) have received the massage by the male therapist, which also proves that what is written about my husband not ALLOWING him to touch me is not correct. We are very accepting and against any type of discrimination, so reading the Spa’s comment is appalling.

Furthermore, even thou your business is highly ranked and liked by many, you should accept not to be to everyone’s liking and possible criticism.

The fact is that the service IS OVERPRICED. Apart from it being done in one of the oldest and most luxurious hotels in Barcelona, nothing else is special. Those who had a chance to travel to the Yutacan region in Mexico would know that.

We have no issues paying a premium, but the massage quality was simply missing.

Hopefully, this will help whoever is considering your business!

I'm kinda shocked with this one, especially after reading the other reviews. Its so well advertised, listed as award winning etc etc. My girlfriend and I decided to treat ourselves, and took a 80 min couple massage. God, that was 80 min of gentle palming. We asked for something medium, and even during the massage asked for more pressure. I swear that was simply going over the body with hands without any effort to find any tense spots, stimulate muscles and all other things that massage is supposed to be. At one point it even became boring and i was about to sleep it thru. Yes, the place looks beautiful, and again, the staff is so nice, but this was 80 min cuddling for 420 EUROS! It's by far the priciest, and probably the least memorable massage we ever had. Both of us walked away with tense bodies and even more tense minds taking in consideration the price/quality. I still felt tired, and my back and legs were as tense as before the massage. They didn't touch our hands, face or stomach for 80 min at all! I even asked to pay special attention to neck and head. I'm not sure if the massages are poorly designed, or the employees are not massage therapists, but this has to be seriously addressed. I'm honestly shocked something like that is charged that much and feel kinda robbed. I understand for something to be expensive, specially in a luxury hotel, but damn it, you have to justify the price. It's realistically worth 1/4 of the price, for the atmosphere and some relaxation.

EDIT: the spa replied and said the issue is I didnt let a guy massage my girlfriend. The male therapist DID massage my girlfriend, and that is what we asked for both when scheduling and when having the massage. Of course we are perfectly fine with that, so please dont bring up such funny comments which have nothing to do with my review. I spoke only and only about the qualify of the massage. Just funny and shows the level of (un) professionalism.

Una experiencia inolvidable! Todo a un nivel de detalle muy personalizado y masajistas muy profesionales. Repetiremos!