Clínica Tambre Madrid - Clínica de Fertilidad y Reproducción Asistida en Madrid

El trato de todas las personas es muy agradable y te acompañan en todo el proceso. Agradecer especialmente a la Dra. García de Miguel y a la coordinadora Mónica Sánchez.

Después de hacerme una vitrificación y pasar por todo el proceso con la clínica hoy he tenido que volver a revisión y a que me explicarán cómo sería volver a repetir el proceso y he estado esperando 1 hora a que me atendieran y me he ido sin ser atendida… cuando estaba la clínica vacía!
El trato de la clínica bastante decepcionante en todo el proceso.
Para empezar No me explicaron el precio total del proceso, ni cómo me tenía que medicar, tuve que llamar para preguntar y es que se les había olvidado pasarme con enfermería y me lo tuvieron que explicar por teléfono…. Cada vez que vas te atiende un médico diferente, por lo que es bastante frustrante y después de todo, me voy sin saber cómo sería volvérmelo hacer….

As patients from the UK we have been amazed by the thorough service that Clinica Tambre offered. It was a big step deciding to complete our treatment abroad, but upon meeting the Clinica Tambre representatives we knew that however our journey turned out they were the best choice for us. I thoroughly researched treatment abroad prior to this. We met Katie at the fertility show London in May 2022 and by June we had our first appointment in Madrid. Katie arranged the timings of the appointment, the hotel for the first night and transfers from the airport to the clinic or hotel. We had a face to face appointment, full bloods, Seminal analysis and genetic testing done on the same day - Obviously we had to wait for the results and we did pay extra for the genetic test. The second appointment was completed over video call with the results and to make a plan for the treatment. Clinica Tambre offered several different packages and Shannen our clinical link explained all thoroughly.

Clinica Tambre are very transparent with their costings and you pay what you are shown on the package. If there are extra costings for different testing not included in the package they will let you know straight away. This is unlike some of the UK clinics that we have experienced. We paid via the payment request links as it was easier to keep track and see what we were paying in pounds via our bank accounts.

Dr Marban was the consultant that we met with for every appointment and every ultrasound. If we had a problem we could contact the patients team and they would contact Dr Marban straight away and get back to us with a response. The people we mostly contacted during treatment on the patients co-ordination team were Sandra or Maria. I can only sing their praises at how wonderful they were with us, especially as I probably was the irritating patient emailing/calling all hours of the day. They didn't once make me feel like a nuisance. Everyone that was involved in our care spoke fantastic English, very compassionate and made us feel at ease at all times.

Once we selected our package, we made the decision that we would live in Madrid for the duration of our treatment - we stayed at Sonder apartments. I honestly think this was the best decision as it made us stop our daily lives and fall into the treatment cycle. We also explored Madrid and experienced all the amazing things that it had to offer. We found an apartment close to the Metro and it couldn't have been easier!

We started our initial ICSI treatment in July 2022, however, had to stop after the egg collection as I unexpectedly experienced OHSS. I was poorly whilst exploring Madrid and fainted, my partner called the clinic and within the hour Dr Marban had seen me, completed an ultrasound and blood test and given me medication. We then decided that the best option was to wait a month or for the ovaries to recover before the embryo transfer. We completed our frozen embryo transfer in August 22. Both my egg collection and transfer were completed by an all female team, which, although not necessary made my personal experience so much more empowering.

My partner and I decided that whatever the outcome from the collection and transfer, Clinica Tambre is a clinic second to none. The doctors, nurses, embryologists, reception, admin, patients team, cleaning staff.everyone, were absolutely amazing in their care and compassion.

We are very lucky in our experience and we are now almost 23 weeks pregnant, thanks to everyone at Clinica Tambre. We don't have any other embryos left but if and when we make a choice for fertility support again they are our first and only choice. We are forever thankful for the positive experience during treatment, not only the outcome.

Highlights;
- Easy contact links via telephone or email to the patients teams.
- Multiple languages spoken (for lazy people like us that are not able to speak another language well).
- Clear information given on costings and costing expectation
- Prescriptions easily collected from local pharmacy to clinic.
- Brilliant team!

Solo podemos dar las gracias al centro y a cada persona desde recepción hasta las doctoras por este proceso y por el trato que nos han dado a la hora de la FIV que pudimos conseguir en el primer intento. Gracias a ellos hoy tenemos a nuestro bebé con nosotros y no podemos estar mas felices.
Solo tenemos buenas palabras y por supuesto que recomendamos la clínica a cualquier persona que necesite de estos tratamientos.