Flats2enjoy, Valencia

Inadmissible! Arnaque les gens qui passent par leur agence. Ne veulent pas rendre la caution. Service médiocre! Je ne recommande absolument, à fuir!

Pésimas instalaciones. Publicidad engañosa que queda patente al llegar y comprobar que lo ofrecido dista mucho de la realidad. Trato abusivo con jóvenes recién llegados a la ciudad. Nada recomendable.

Do not rent through them. During our stay, they operated fine, helped with our questions. The problems came after that: we had months and months of arguments and phone calls and messages until we could get our deposit back, and even then, we didn't get full amount back, they charged 160 eurs for cleaning, eventhough we could prove with photos that we didn't damage the flat, and the normal cleaning fee in our contract was 60 euros.
After we left our flat first they claimed that they miss one of the bills (which obviously always arrived in time while we were there), this went on for 1,5 months. Then, they wanted us to pay gastos for July, when we moved out in June, as our contract was. Then, they just didn't answer, or kept saying that they would send the deposit soon. We left the flat in June and got the leftovers from our deposit in October, after many discussions. I am sure that some people forget about it, or just are too tired to fight with them. Can't recommend.

Siempre estoy esperando mi fianza DESDE EL 2 DE JULIO! (Fecha en que dejé mi alojamiento) no sabemos con quien hablamos en la agencia: complicado de confiar en este agencia.

Nos ayudaron a encontrar estadía para una temporada corta. Piso compartido con otros estudiantes. Todo muy transparente y muy buena atención.

He reservado mi habitación con ellos y ha ido todo bien. Nahuel es muy majo, nos ha atendido súper bien

El mejor sitio de estudiantes del Valencia, me solucionaron todo con profesionalidad y amabilidad. Gracias!

Great company with kind and helpful staff. Highly recommend to find affordable and great quality flats!

Flats2enjoy es la empresa a la que acudo habitualmente cuando necesito piso o habitacion para algun becario o trabajador. Buen trato y profesionales a la hora de gestionar y mantener los pisos

This agency is a scam that takes advantage of the naivety and ignorance of students about Spanish law to steal their deposits and scrape all the money they can.
Run away from them!

I lived in a Flats2enjoy room for 10 months and NEVER had a single problem. Today I feel like writing this review because I know that there are many people looking for a room in Valencia, and it is my small contribution to you: do not hesitate. If you want good service, professional attention and live in quality flats, choose Flats2enjoy. Valerio, Alejandro, Roos; They will always be at your disposal, at least that's how it was with me. A greeting and good luck!

Viví en una habitación de Flats2enjoy por 10 meses y NUNCA tuve un solo problema. Hoy me nace escribir esta reseña porque sé que hay mucha gente que busca habitación en Valencia, y es mi pequeño aporte para ustedes: no lo duden. Si quieren buen servicio, atención profesional y vivir en pisos de calidad, elijan Flats2enjoy. Valerio, Alejandro, Roos; siempre estarán a tu disposición, al menos así fue conmigo. Un saludo y buena suerte!

A FUIR!
DES ARNAQUEURS qui profitent de lignorance des etudiants pour leur faire payer tout et n'importe quoiiii! NE PAS FAIRE CONFIANCE
Irrespectueux, menaçants et j'en passe

A fuir!
Agence qui escroque les étudiants!
Agence horrible
N'y allez pas! Ils profitent des gens

Excelente, recién llegué a Valencia por motivos de trabajo, trato increíble y muy profesional, resuelven todo tipo de dudas que tengas y en cuanto a atención y respuesta siempre con la mayor inmediatez posible, recomendadísimo.

Very good service and great valuable apartments. Perfect place to find your room or apartment in Valencia.

Was very impressed with the service provided to us (group of girls on Erasmus). We paid around 1400 euro for an agency fee at the start which paid off for sure. They helped us whenever we needed and I would definitely recommend this agency as landlord in Spain will try and exploit tenants. With FLats2Enjoy we knew we were protected and the staff would standup for us and sort all issues we had. We also moved apartments after our first lease was up and Flats2Enjoy sorted a beautiful new apartment for us for a very good price and under short notice! Still in contact with them and will for sure be.back to Valencia.

Tienen buen material. La empresa ofrece muchos servicios extras que son interesantes. Por otro lado tienen exceso de trabajo y has de guardar turno.

Very helpful and fast reacting team!
Did not find something with them yet very assisting and competent!

The team of Flats2Enjoy provides high quality service, they are responsible and helpful, the rent is secure. I recommend!

I had a very bad experience with this agency.
Me and my flatmates got back just a fraction of the deposit and we received it many months later than expected. We never got to check the bills because the agency wouldn't share them with us and sent us bills for months in which we weren't even in their apartment.
Every time we needed something from them, even important things that concerned the safety of the apartment, the agency wouldn't answer or do anything.
Also, the reviews are pretty odd: if they receive a bad review, they just go on and say the person who wrote it was never their client. Works for the first couple of bad reviews, but becomes pretty unprofessional after a while. I'd reconsider my customer care policy if I were you.
In other words, I would never ever recommend this agency.