Hotel NH Collection Madrid Palacio de Tepa

Muy buena relación calidad/precio. Desayuno con ingredientes de calidad, lo que no es muy habitual.
Por instalaciones es mas un 4* pero el trato de personal es muy bueno.

Nach 15 Monaten Lockdown waren wir die ersten Gäste. Alle waren sehr froh, dass sie wieder arbeiten durften.
Der Service war wie immer äusserst professionell und freundlich. Auch das Zimmer sauber und ruhig.
Wir kommen gerne wieder.

Habitación muy amplia, muy limpia, cama súper cómoda y un desayuno de 5 estrellas.
También la atención al cliente fue excelente. Tuvimos un problema con la reserva del desayuno por un fayo en su página. Sin discutir sin nada nos dieron el desayuno encima disculpándose.
Tenían de absolutamente todo para gente celíaca, incluso me prepararon un baguette sin gluten sin haber avisado antes.
El camarero del desayuno es increíble por su formar de tratar con los clientes y la atención que da.
Muchas gracias de nuevo!

Amazing, we spent 4 days in this huge hotel. Kindness, Cleanliness, decoration, breakfast and service: everything was just perfect!

Estupendo y céntrico hotel. Buen lugar para tener una charla con una cerveza de por medio. Y con una gran sorpresa.

This 5 star hotel is located in the city center with easy 5 min walk to plaza mayor and nearby metro (which is the preferred choice of transportation in madrid).
although centrally located the hotel is in a quite area with local bars and restaurants, which promises good food and reasonable pricing.rooms are spacious, clean and well equipped with all the expected 5* amenities, including nesspresso coffee machine, water etc.great sound proof.staff was friendly and very helpful.very good breakfast (if there's any point I would improve is that.also not you can ask for more options which are not on the buffet such as waffles, salmon etc.).
overall rating is excellent and a great value for money

Es un hotel ideal comodísimo y muy bien decorado en pleno centro, con muy buena atención del personal y con un espacio y servicio de masajes fantástico.

Do yourself a favour if you are staying in central Madrid and stay here. Exceptional staff, comfortable room, close to to everything.a really nice welcoming warm hotel. Thank you

Muito bem situado, perto de tudo, com excelentes opções para fazer refeições. De realçar o excelente atendimento, sempre preocupados com o bem estar dos hóspedes e com uma enorme disponibilidade para ajudar em qualquer situação! Um dos funcionários da recepção foi excepcional, muito prestativo, cedeu um mapa da cidade, indicando detalhadamente os sítios a visitar, obrigado Sr. Rúben! Graças a ele conhecemos grande parte da cidade em dois dias! O pequeno almoço é maravilhoso, 5* em todos os serviços.

The hotel could be great if it wasn’t for the noise. There are no carpets in the entire hotel so every move echoes throughout the building.
The breakfast offer is good though and so is the location.

Hotel muy céntrico para conocer Madrid sin necesidad de coche, noches y fines de semana la zona está llena de gente y bares de copas.

We stayed for 2 nights on the first leg of our honeymoon and we could not have started at a better location. The staff was very friendly, attentive and made our stay easy. We arrived Christmas Day and ordered room service which was punctual and delicious.

The room was clean, the view was sensational, and the accessibility to the city was perfect. A 15 min walk to the Prado and a 15 min walk to the palace with so many good and tasty options for food along the way. 10/10 would stay here again

Un citio supertranquilo en el corazón de Madrid. Pagará algo más por el hotel pero ahorraras en Taxi, ya que puedes ir andando a todos lados.